What it is
Toma is a voice AI agent that answers inbound phone calls.
What you'd use it for
You would use Toma to handle inbound phone calls without a person. Its current focus is car dealerships, where it handles thousands of daily customer calls.
Examples of use
A customer rings in. Toma's voice agent answers the inbound call without a person.
A caller phones a car dealership about a service. Toma handles the call, which is the kind of work it focuses on.
A dealership gets thousands of calls in a day. Toma takes the routine ones across the whole volume.
A caller wants to book or move an appointment. Toma handles that over the phone.
A call needs a person after all. Toma routes the caller to the right team.
A phone line is hit by a high-volume period. Toma keeps it answered through it.
How it works
Toma runs voice AI agents that take inbound calls. Detailed model architecture is not disclosed.
How it compares
Toma is a vertical voice specialist for automotive dealerships, where PolyAI and Parloa are broad enterprise voice platforms.
What others say
An early-stage Y Combinator company (W24 batch). No analyst coverage.