What it is
Minded is a platform for building AI agents in plain English, used heavily for customer support.
What you'd use it for
You would use Minded to build support agents by describing them in plain English, then edit them visually or in code. It also automates sales and finance processes.
Examples of use
A team needs a support agent but does not want to start from a builder. They describe what it should do in plain English and Minded builds it.
An agent is mostly right but needs a tweak. The team edits it either visually or directly in code.
A company has a finance or sales process to automate too. It uses Minded for that alongside support.
A routine support request comes in. The agent resolves it from start to finish.
The business changes and the agent needs to keep up. The team iterates on it quickly in plain language.
A small team wants a working agent without a long project. Minded gives them a fast way to launch one.
How it works
Minded lets you build agents in plain language and refine them visually or with code. Detailed model architecture is not disclosed.
How it compares
Minded's plain-English build is similar in spirit to Decagon's operating procedures, but Minded is a younger, cross-functional platform rather than an enterprise support specialist.
What others say
An early-stage Y Combinator company (S23 batch), with named customers including eToro and Payoneer. No analyst coverage.